Trust Center
Your privacy, security, and learning experience are our priorities. Here's how we protect them.
Recording Consent
We record speaking and writing sessions to provide accurate feedback. Here's our commitment to you:
Graded speaking and writing tasks require recording consent
You can decline consent and use ungraded practice modes
Recordings are encrypted and stored for the retention period you choose
You can request deletion of your recordings at any time
Teachers access recordings only for quality review purposes
AI Transparency
We believe AI should be explainable. Here's what our AI does—and doesn't do.
What AI Does
- Scores speaking and writing against rubrics
- Explains why answers are correct or incorrect
- Identifies micro-skill weaknesses
- Recommends drills and practice tasks
- Predicts your score range with confidence levels
Human Review Triggers
- AI confidence below threshold
- Disputed or appealed scores
- High-stakes submissions (Premium)
- Random quality audits
- User-requested teacher review
Questions?
We're happy to explain our policies in more detail.